Frequently Asked Questions

Absolutely! The same artist that conducts your trial run will be the same artist that will travel to you on your wedding day.

Your artist will be determined depending on your location and artist availability. All of the artists are talented and licensed professionals.

When you are ready to set up your trial run, send us an email and we will provide you with your artist's trial availability. We take care of all coordination. Once you have chosen a trial date and time, we will send you a detailed trial confirmation including contact information for your artist.

The artists we book for are typically on-location stylists. Some artists have their own studios and others only provide on-location accommodations. We will provide you with more details when you are ready to book your trial.

Your final payment is due 7 days before event date with no exceptions.

The trial is set for one look. If you would like multiple looks, we can schedule back to back trial looks for you. Each look is subject to the same trial pricing.

A signed bridal service agreement with a reservation payment is required in order to book your wedding date.

Bride: 1 hour for hair, 1 hour for makeup 

Bridesmaids & Mothers: 45 minutes for hair, 45 minutes for makeup.  

Lip products used are long wearing, however they will not last all day. Lipstick is the only thing you will need to touch-up.  We suggest our clients bring their own lip color for touch-ups. If you would like to use the same lip product applied at your trial, please ask the artist where you can get it or if she can get it for you.

You will need to have a freshly cleansed face before having makeup applied, and have clean and dry hair before styling. If your hair is naturally textured, please come with your hair relaxed or blown out if you are not planning to use your natural curl.

Strip lashes are provided for all makeup applications. They range from natural to dramatic depending on your desired look.

We do not have any hidden fees. All additional fees are outlined on our price menu.

It truly doesn't matter.  Whatever works out best in your day of schedule.

Having a facial leading up to your wedding day is a great idea!  Just make sure the last one is at least a week before your wedding. It is a good idea to have one a few months prior as well just to see how your skin reacts.

Absolutely! Properly groomed eyebrows make a huge difference in how the makeup turns out.  The fine hairs can keep the makeup from sticking to the skin properly.  Be sure to do any waxing services 5-7 days prior to your event.

If you are planning on having a spray tan, please make sure you are going to a professional. This is something you should experiment with in the months leading up to the wedding day. Make sure to exfoliate your entire body very well.

Your deposit/reservation fee is non refundable. The reservation fee goes to the company for the coordination and scheduling process.

Reservations can be canceled up to 90 days prior to the wedding with a written cancellation request. If a reservation is canceled after the 90 day mark, there will be a 30% cancellation fee of the entire wedding day reservation, charged to the credit card on file.

Reservation counts can be altered up to 90 days prior to the wedding.  If the counts drop after the 90 day mark, resulting in the loss of one or more artists from the reservation, there will be a 30% fee on the dropped counts. This will go to the artist to compensate for loss of work for the day. You are more than welcome to add applications to your counts after the 90 day mark. However, if you will then need an additional artist, we can not guarantee they will be available. We will look into it immediately and let you know your options.

Our scheduling department will send you a detailed schedule approximately 3-4 weeks prior to your wedding day for you to look over and approve. They will work directly with you to make sure it is perfect. Once you approve your schedule, a final draft will be emailed to your wedding day artists.

Standard gratuity is 20%, and is included. If you feel that your artist did an outstanding job, you may tip additionally to your artist directly.